Delivery policy
How, when and for how much we get your vehicle to you — last updated 12 July 2026.
1. Collection at the dealership
Vehicles may be collected free of charge from 753 Park Avenue, Columbus, Ohio 43223 during business hours (Monday to Friday 9:00 AM – 7:00 PM ET, Saturday 10:00 AM – 5:00 PM ET). Collection appointments are confirmed by email and the vehicle is handed over cleaned, fully fuelled and with two keys.
2. Local delivery
We deliver free of charge within 50 miles of the dealership, normally within two business days of cleared payment and completed paperwork. Between 50 and 150 miles the charge is a flat $199.
3. Nationwide transport
We ship to all 48 contiguous states using licensed and insured auto transport carriers. Alaska, Hawaii and international destinations are quoted individually.
| Distance from Columbus, OH | Open transport | Enclosed transport | Typical transit |
|---|---|---|---|
| 0–50 miles | Free | $250 | 1–2 business days |
| 50–150 miles | $199 | $420 | 1–3 business days |
| 150–600 miles | $0.95 per mile | $1.60 per mile | 2–5 business days |
| 600–1,500 miles | $0.75 per mile | $1.30 per mile | 4–8 business days |
| 1,500+ miles | $0.55 per mile | $1.05 per mile | 6–10 business days |
The exact quote is confirmed in writing before you pay anything, and it does not change afterwards unless you change the delivery address.
4. Timeline
- Day 0 — payment clears and the sales agreement is signed electronically.
- Day 1–2 — title work is filed and the vehicle is dispatched to a carrier.
- Day 2–10 — transit. You receive the carrier's name, driver contact and a tracking link.
- Delivery day — the driver calls one hour ahead. Delivery is kerbside; large carriers may need a nearby open area.
5. Inspection on arrival
Please inspect the vehicle with the driver before signing the bill of lading and note any transport damage on the document. Transport damage is covered by the carrier's cargo insurance; we will manage the claim on your behalf. Report any concern to support@carshop.claybroussard.com within 48 hours of delivery.
6. Failed or refused delivery
If nobody is available to accept the vehicle at the agreed time and no alternative is arranged, the carrier may charge a redelivery or storage fee, which is passed on at cost. Refusing delivery without a defect is treated as a return under our Refund & Return Policy.
7. Delays outside our control
Weather, road closures, carrier mechanical failure and state inspection backlogs can extend transit times. We will tell you the same day we learn of a delay and, where a delay exceeds seven days beyond the quoted window, you may cancel for a full refund including the transport fee.
8. Questions
Delivery coordinator: Amara Silva · +1 917-559-8087 · support@carshop.claybroussard.com
Park Avenue Motors, 753 Park Avenue, Columbus, Ohio 43223, USA